Adrienne Sutton, Author at Levin Group Inc.

You can’t hire trained professional relations coordinators (PRCs).

November 28, 2025 By Adrienne Sutton

You can’t hire trained professional relations coordinators (PRCs). Levin Group often receives calls from ortho practices asking where they can recruit a trained and experienced PRC to run the referral …

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Excellent management systems must include customer service.

November 28, 2025 By Adrienne Sutton

Excellent management systems must include customer service. The best practices have the best systems, but they also recognize that five-star customer service must be built into the systems as well. …

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If you are not doing this, you are not in the game.

November 28, 2025 By Adrienne Sutton

If you are not doing this, you are not in the game. If you are not contacting referring doctors on a regular basis, including those who don’t refer heavily or at all, then you are not in the …

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Excellent management systems must include customer service.

November 28, 2025 By Adrienne Sutton

Continue Reading about Excellent management systems must include customer service. →

If you are not doing this, you are not in the game.

November 28, 2025 By Adrienne Sutton

If you are not doing this, you are not in the game. If you are not contacting referring doctors on a regular basis, including those who don’t refer heavily or at all, then you are not in the …

Continue Reading about If you are not doing this, you are not in the game. →

Bonus systems don’t work if you don’t have the right team.

November 27, 2025 By Adrienne Sutton

Bonus systems don’t work if you don’t have the right team. At Levin Group we love bonus systems, but they don’t work if the team members do not have the systems, knowledge, and skill set to do the …

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Adrienne Sutton

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