Big production gains. Certain strategies get big production gains. Increasing new patients, decreasing no-shows, and increasing ancillary services all play into large percentage gains and production. …
The annual customer service plan.
The annual customer service plan. Great customer service is not an accident, and it is far more than just being nice to patients. Every practice should have a strategically designed annual customer …
Big production gains.
Big production gains. Certain strategies get big production gains. Increasing new patients, decreasing no-shows, and increasing ancillary services all play into large percentage gains and production. …
Does your team know “exactly” what to do?
Does your team know “exactly” what to do? The word “exactly“ needs to become part of how we train and work with team members. Every team member needs to know “exactly“ what to do, “exactly” how to do …
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Put in the effort.
Put in the effort. When it comes to referral marketing, the more you touch referring doctors, the more referrals you will receive. Start counting the number of strategies that you have in your …
Keep improving your start rate.
Keep improving your start rate. Regardless of how well your practice is doing, you should continually work on improving your start rate. If it is not getting better, you are always in danger of …
