Redo your time studies. It may be time to redo your time studies and determine the amount of time actually needed for certain procedures. Then retrofit that into the scheduling system and you will …
Improve the conversion rate.
Improve the conversion rate. Believe it or not, one way to improve the conversion rate is for the treatment coordinator to do less talking. You want them to have a conversation not a presentation. …
Tell patients or parents when it’s free.
Tell patients or parents when it’s free. Although the orthodontic patient typically has a fixed contract there are times where they need extra visits. An example would be an emergency appointment. It …
Continue Reading about Tell patients or parents when it’s free. →
What about the referring doctors who aren’t your friends?
What about the referring doctors who aren’t your friends? You cannot be friends with all your referring doctors. There’s only so much time in life and you have many other obligations and …
Continue Reading about What about the referring doctors who aren’t your friends? →
What about the referring doctors who aren’t your friends?
What about the referring doctors who aren’t your friends? You cannot be friends with all your referring doctors. There’s only so much time in life and you have many other obligations and …
Continue Reading about What about the referring doctors who aren’t your friends? →
Six-month message.
Six-month message. Every six months the practice should identify an interesting message to share with patients that brands the practice as leading-edge and modern. The message could be about a …