How do you determine if a parent is completely satisfied with their child’s practice experience? You ask them. At the end of every patient visit simply ask “Mrs. Jones, are you completely satisfied …
How do you determine if a patient is completely satisfied with their practice experience?
How do you determine if a patient is completely satisfied with their practice experience? You ask them. At the end of every patient visit simply ask “Mrs. Jones, are you completely satisfied with …
How do you determine if a patient is completely satisfied with their practice experience?
How do you determine if a patient is completely satisfied with their practice experience? You ask them. At the end of every visit simply ask every parent or patient, “Are you completely satisfied with …
How do you determine if a patient is completely satisfied with their practice experience?
How do you determine if a patient is completely satisfied with their practice experience? You ask them. At the end of every patient visit simply ask “Mrs. Jones, are you completely satisfied with …
How do you determine if a patient is completely satisfied with their practice experience?
How do you determine if a patient is completely satisfied with their practice experience? You ask them. At the end of every patient visit simply ask “Mrs. Jones, are you completely satisfied with …
Listen to unsatisfied patients.
Listen to unsatisfied patients. If you have an unhappy or angry patient the best thing to do is just listen. Let the patient talk without interrupting and do not try to defend, justify, or explain …