Make someone’s day better. If you say something positive to everyone you touch today, you will make their day better. …
Embrace frustration.
Embrace frustration. What is frustrating you? Frustration is a fantastic indicator of what can be addressed and improved. …
Embrace frustration.
Embrace frustration. What is frustrating you? Frustration is a fantastic indicator of what can be addressed and improved. …
Is your treatment coordinator ready?
Is your treatment coordinator ready? There are going to be all kinds of new questions being asked by patients and parents regarding the different methods and pricing levels of orthodontic treatment. …
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Tell every new patient you appreciate them.
Tell every new parent you appreciate them. Every new parent should know how glad you are that they have chosen your office. It shows humility, customer service, and caring. …
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Celebrate!
Celebrate! Many days they are small wins that should be celebrated. Acknowledge these in the next morning meeting and congratulate team members who made it happen. …
