Absorb the complaint. If a patient has a complaint, it can often ruin your entire day. Instead, simply absorb the complaint, acknowledge the patient’s feelings, and see what you can do to help. …
Offer outside financing.
Offer outside financing. If parents or patients get far enough behind in payments, they may not be able to catch it up. Offering outside financing at that point may be one way to make it possible for …
Give someone your positivity.
Give someone your positivity. When you have a colleague or coworker who is having a bad day, try to give them words of encouragement. It often helps. …
Is your growth rate slowing?
Is your growth rate slowing? If the practice growth rate is slowing down, the practice has entered the first stage of decline. Growth is good, but if it is slowing down today it will slow down even …
Use your mission statement.
Use your mission statement. Regularly discussing the mission statement as the true purpose of why the practice exists creates independence, higher levels of performance and satisfaction amongst your …
Use your mission statement.
Use your mission statement. Regularly discussing the mission statement as the true purpose of why the practice exists creates independence, higher levels of performance and satisfaction amongst your …
