What do you tell a new patient who is “shopping” your practice and other practices? The treatment coordinator should be prepared with key summary statements on why your practice is the right practice …
Make eye contact.
Make eye contact. When presenting a case to a patient, stay focused on maintaining eye contact. This creates a higher level of trust. …
Make eye contact.
Make eye contact. When presenting a case to a parent, stay focused on maintaining eye contact. This creates a higher level of trust. …
Make eye contact.
Make eye contact. When presenting a case to a patient, stay focused on maintaining eye contact. This creates a higher level of trust. …
Always respond positively.
Always respond positively. Orthodontic practices should be fun and energized environments. Whenever you’re asked a question you should give an enthusiastic and positive response. …
Document systems.
Document systems. If your systems aren’t documented, it’s very difficult to understand the best ways to improve them. …
