Learn from dissatisfied patients. Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Advice on increasing practice capacity: Add a part-time associate.
Advice on increasing practice capacity: Add a part-time associate. To increase practice capacity, consider adding an associate doctor one or two days a week. Even today, there are available dentists …
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Who is responsible?
Who is responsible? If you don’t have one person who is completely accountable for the referral marketing program, you don’t have a comprehensive referral marketing program. …
Advice for the Marketing Coordinator – Maintain enthusiasm.
Advice for the Marketing Coordinator – Maintain enthusiasm. In your position, you are often the public face of your practice. A pleasant demeanor and an enthusiastic manner help build strong …
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Make eye contact.
Make eye contact. When presenting a case to a patient, stay focused on maintaining eye contact. This creates a higher level of trust. …
What do you tell a new patient who is “shopping” your practice and other practices?
What do you tell a new patient who is “shopping” your practice and other practices? The treatment coordinator should be prepared with key summary statements on why your practice is the right practice …
