Find the right person for the job. Dental practice leadership is partially about making sure the right team members have the right tasks. If someone on the team can do a job at a higher level, don’t …
Use a script.
Use a script. Whenever a referring practice calls to make an appointment for a patient, thank them for their trust in your practice. Using a script will help the front desk team to remember to thank …
When it’s time to make a decision for the practice just make it.
When it’s time to make a decision for the practice just make it. Far too many decisions get put off and postponed and end up hurting the practice. Not making a decision is actually a …
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Find the right person for the job.
Find the right person for the job. Dental practice leadership is partially about making sure the right team members have the right tasks. If someone on the team can do a job at a higher level, don’t …
Follow up on any patient this doesn’t accept treatment.
Follow up on any patient this doesn’t accept treatment. People have multiple decisions they have to make and schedules that have to be juggled. Follow-up can often close far more cases than waiting …
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Let referring doctors know you appreciate them.
Let referring doctors know you appreciate them. Whenever you speak to a referring practice, thank them for their referrals and support. It lets them know that you recognize that they are a major part …
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