Always respond positively. Orthodontic practices should be fun and energized environments. Whenever you’re asked a question you should give an enthusiastic and positive response. …
Document systems.
Document systems. If your systems aren’t documented, it’s very difficult to understand the best ways to improve them. …
Communicate the wins.
Communicate the wins. When you have a great experience with a patient, be sure to let the referring doctor know. …
Learn from dissatisfied parents.
Learn from dissatisfied parents. Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Communicate the wins.
Communicate the wins. When you have a great experience with a patient, be sure to let the referring doctor know. …
Be intensely consistent with your marketing.
Be intensely consistent with your marketing. The number one reason for referral marketing failure is inconsistency. …
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