Any practice can grow 30%. We always tell dentists to stop selling themselves short. Almost every practice can easily grow by 30%, which increases practice production and doctor income. …
You have to know your key performance indicators (KIPs) numbers.
You have to know your key performance indicators (KIPs) numbers. If you are not studying the KIPs of your practice, any attempt to create improvement is just shooting in the dark. The numbers …
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Plan your future.
Plan your future. If you don’t have a five-year plan or know what you want your practice to look like in five years, you’re missing the opportunity to create a vision for the future. You are much more …
Customer service increases referrals.
Customer service increases referrals. Practices tend to overestimate their quality of customer service. They don’t have bad customer service, but it isn’t excellent. Five-star customer service can …
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Excuses make you a victim.
Excuses make you a victim. There are many valid excuses that can be made, but they still hold you back. Stop making excuses and just plan how you are going to move forward. …
The doctor and team should be friends.
The doctor and team should be friends. There’s nothing better than working with people that you consider friends. If everyone in the practice has a friendship mentality, then teamwork will be …
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Don’t buy what you don’t need.
Don’t buy what you don’t need. Everyone wants to sell you something that will increase your practice performance, but will it really? Take time to evaluate whether a new product will increase …
Motivate your team every single day.
Motivate your team every single day. A good leader does not motivate people only when it seems necessary. They do it every day and build fantastic teams. …
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When you add new technology, develop a communications plan.
When you add new technology, develop a communications plan. Whenever you add new technology to your practice, have a plan to communicate it to your patients. This will help increase case acceptance. …
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The first step of goal setting is the first step.
The first step of goal setting is the first step. Goal setting is powerful, but many people never get started because it seems overwhelming. The first step after setting a goal is to literally …
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Student loan debt is decreasing the choices that new dentists have.
Student loan debt is decreasing the choices that new dentists have. The availability of dental associates is greater than ever before because student loan debt is restricting young dentists from …
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Charisma can be learned.
Charisma can be learned. In the last 20 years we have taught “charisma strategies” to many dentists who were then able to significantly enhance their personalities and interpersonal relationships. …
