Referring doctors are your primary customer. Specialists often forget that their main customer is the referring doctor. Keep in mind that referring doctors can provide enormous amounts of referrals …

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Is your customer service good enough? We have a new term at Levin Group that we call “outrageous customer service.“ Having good customer service is no longer good enough. You need to be outrageous. …

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The most successful doctors surround themselves with experts. Make a list of the experts in your life in all categories. If you do not have the right accountants, attorneys, consultants, financial or …

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Your results will match the quality of your systems. Bad systems will get bad results. Great systems will get great results. It’s that simple. …

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Stop missing goals year after year. Dental practices should closely track annual goals. If you find that you keep missing them, try to determine who can advise you or help you to understand how to …

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Referring doctors are your primary customer. Specialists often forget that their main customer is the referring doctor. Referring doctors can provide enormous amounts of referrals and production every …

Continue Reading about Referring doctors are your primary customer. →

Is your customer service good enough? We have a new term at Levin Group that we call “outrageous customer service." Having good customer service is no longer good enough. You need to be outrageous. …

Continue Reading about Is your customer service good enough? →

Check your numbers every month. If a practice performance number seems to be falling off, don’t ignore it or wait to see if it gets better. Act on it now. …

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Get in shape. We read endlessly about the benefits of exercise, sleep, and nutrition. But they really do make a difference. Dentistry is both a physical and mental occupation. The better shape you’re …

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Practice success is all about systems. If you have excellent defined systems, you will have a highly successful practice. …

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Are you losing referring doctors? We are meeting many new clients who have lost top referring doctors who have either retired or sold their practices. Stay aware of any changes in your referral base. …

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Are your referring doctors endorsing your practice? One way to improve case acceptance is a strong endorsement from referring doctors. The best way to achieve that is by building excellent …

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