Retrain the front desk. Your front desk may have work habits that have been around for years. As dentistry becomes more competitive, it is essential that the front desk be retrained to focus on …
Case presentation includes psychology.
Case presentation includes psychology. If you want to increase practice production, then you want to increase case acceptance. Presenting cases is not just a matter of using a step-by-step system. It …
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Stop thinking about money.
Stop thinking about money. When presenting treatment to patients, don’t focus on whether they will accept treatment or how much it costs. Simply layout the great benefits of having orthodontic …
Case presentation includes psychology.
Case presentation includes psychology. If you want to increase practice production, then you want to increase case acceptance. Presenting cases is not just a matter of using a step-by-step system. It …
Continue Reading about Case presentation includes psychology. →
How well do you know your referring doctors?
How well do you know your referring doctors? All relationship science indicates that the better and deeper you know an individual, the stronger the relationship can become. Make sure you take the time …
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Case presentation includes psychology.
Case presentation includes psychology. If you want to increase practice production, then you want to increase case acceptance. Presenting cases is not just a matter of using a step-by-step system. It …
Continue Reading about Case presentation includes psychology. →
Learn one new thing about every patient.
Learn one new thing about every patient. It does not matter whether it is a new patient or a current patient. Taking the time to learn something new about them personally enhances relationships and …
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Body language increases starts.
Body language increases starts. The right body language will go a long way to having parents or patients accept orthodontic treatment. Sitting at eye level, making eye contact, leaning forward, and …
Is your intuition telling you that your referrals are in trouble?
Is your intuition telling you that your referrals are in trouble? It may not have shown up yet in the data, but many specialists feel that something is wrong with their referrals. In most cases, your …
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Learn one new thing about every patient.
Learn one new thing about every patient. It does not matter whether it is a new patient or a current patient. Taking the time to learn something new about them personally enhances relationships and …
Continue Reading about Learn one new thing about every patient. →
Is your intuition telling you that your referrals are in trouble?
Is your intuition telling you that your referrals are in trouble? It may not have shown up yet in the data, but many specialists feel that something is wrong with their referrals. In most cases, your …
Continue Reading about Is your intuition telling you that your referrals are in trouble? →
How good was your customer service yesterday?
How good was your customer service yesterday? A great exercise is for every team member to offer a score between 0 and 10 each morning on how well they delivered customer service the day before. This …
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