Educate your patients. If you have a new service, technology, or technique that you’re bringing into the practice, you want patients to hear about it even before they might benefit from it. Educating …

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Find the next improvement. Every practice has amazing opportunities. The top practices act on those opportunities, while others wait for more information, research, or proof. Acting early is usually …

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Sometimes you will be disappointed. Disappointment is part of life and should not come as a shock. Friends, coworkers, and patients will disappoint you from time to time. The best approach is to …

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