Welcome your new hire. A simple technique to advance the onboarding of a new hire into the practice culture is to have a staff lunch on their first day. The newest person is never comfortable until …
Welcome your new hire.
Welcome your new hire. A simple technique to advance the onboarding of a new hire into the practice culture is to have a staff lunch on their first day. The newest person is never comfortable until …
Welcome your new hire.
Welcome your new hire. A simple technique to advance the onboarding of a new hire into the practice culture is to have a staff lunch on their first day. The newest person is never comfortable until …
Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a patient, simply make it sound like it is normal and routine. Take this approach even if the treatment is complex. …
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Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a patient, simply make it sound like it is normal and routine. Take this approach even if the treatment is complex. …
Continue Reading about Make case presentation sound normal and routine. →
Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a patient, simply make it sound like it is normal and routine. Take this approach even if the treatment is complex. …
Continue Reading about Make case presentation sound normal and routine. →
Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a parent or patient, simply make it sound like it is normal and routine. Take this approach even if the treatment is …
Continue Reading about Make case presentation sound normal and routine. →
Make case presentation sound normal and routine.
Make case presentation sound normal and routine. When recommending treatment to a parent, simply make it sound like it is normal and routine. Take this approach even if the treatment is complex. …
Continue Reading about Make case presentation sound normal and routine. →
Make someone feel “delighted” today.
Make someone feel “delighted” today. The word you want to focus on for customer service is “delighted”. You want everyone you touch in your practice to be delighted with their experience. And you want …
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Make someone feel “delighted” today.
Make someone feel “delighted” today. The word you want to focus on for customer service is “delighted”. You want everyone you touch in your practice to be delighted with their experience. And you want …
Continue Reading about Make someone feel “delighted” today. →
CEOs have to make tough decisions.
CEOs have to make tough decisions. If you have a tough situation, you need to make a decision. The longer you procrastinate, the worse it will get. …
Practices sell time.
Practices sell time. Although practices do not charge by the hour, they are still “time dependent”. Periodically analyzing and building new schedules will maximize the benefit of the available time. …