Sometimes it’s actually worth it. Some people have a mentality of refusing to spend money if it’s over a certain amount. Unfortunately, the lower amounts often produce a much lower result. Sometimes …
Make someone feel “delighted” today.
Make someone feel “delighted” today. The word you want to focus on for customer service is “delighted”. You want everyone you touch in your practice to be delighted with their experience. And you want …
Continue Reading about Make someone feel “delighted” today. →
If you’re launching a new service set a goal.
If you’re launching a new service set a goal. Too many practices, launch new services and never expand to reasonable numbers. Start by setting a goal of how many cases of that do service you want to …
Continue Reading about If you’re launching a new service set a goal. →
Make someone feel “delighted” today.
Make someone feel “delighted” today. The word you want to focus on for customer service is “delighted”. You want everyone you touch in your practice to be delighted with their experience. And you want …
Continue Reading about Make someone feel “delighted” today. →
If you’re launching a new service set a goal.
If you’re launching a new service set a goal. Too many practices, launch new services and never expand to reasonable numbers. Start by setting a goal of how many cases of that do service you want to …
Continue Reading about If you’re launching a new service set a goal. →
CEOs have to make tough decisions.
CEOs have to make tough decisions. If you have a tough situation, you need to make a decision. The longer you procrastinate, the worse it will get. …
Leadership is like exercise.
Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Leadership is like exercise.
Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Leadership is like exercise.
Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Leadership is like exercise.
Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Leadership is like exercise.
Leadership is like exercise. If you exercise regularly and then quit, you will get out of shape. The same is true for leadership. You have to work at it every day to stay sharp and become a great …
Don’t ignore your intuition.
Don’t ignore your intuition. Many orthodontists told us they thought they should have taken a certain course of action in their practice; however, they did not pull the trigger and later regretted it. …
