Fun is everyone’s job. Don’t simply wait for doctors to create fun! Creating a fun practice can be everyone’s job and everyone should be participating. …
What is the best type of bonus?
What is the best type of bonus? There is no one best type of bonus. Bonuses need to be designed based on the very specific areas of the practice where you want to achieve better or more. Use bonuses …
How much time does a PRC need?
How much time does a PRC need? Cheating on PRC time is one of the top five reasons for referral marketing failure. Your professional relations coordinator (PRC) needs a minimum of 16 to 20 hours per …
End every visit with this question.
End every visit with this question. End every orthodontic visit with this question: “Is there anything else we can do for you?“ Asking your patients this question will catapult your practice toward …
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What is the best type of bonus?
What is the best type of bonus? There is no one best type of bonus. Bonuses need to be designed based on the very specific areas of the practice where you want to achieve better or more. Use bonuses …
How much time does a PRC need?
How much time does a PRC need? Cheating on PRC time is one of the top five reasons for referral marketing failure. Your professional relations coordinator (PRC) needs a minimum of 16 to 20 hours per …
Track referrals by percentage.
Track referrals by percentage. Very often we meet specialists who have experienced a decline in doctor referrals, but they don’t really understand the cause. A terrific way to approach this is to …
Track referrals by percentage.
Track referrals by percentage. Very often we meet specialists who have experienced a decline in doctor referrals, but they don’t really understand the cause. A terrific way to approach this is to …
When competition rises, improve customer service.
When competition rises, improve customer service. The first thing you should do if competition is increasing is to accelerate and enhance customer service. …
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When competition rises, improve customer service.
When competition rises, improve customer service. The first thing you should do if competition is increasing is to accelerate and enhance customer service. …
Continue Reading about When competition rises, improve customer service. →
Learn something new about your coworkers.
Learn something new about your coworkers. At your next staff meeting, take time for each person to tell something that no one else ever knew about them. It’s fun and energizing, and it helps to build …
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Just say no.
Just say no. Sometimes you want to say “no”, but you put it off. You can save a lot of time and a great deal of misery if you tell a person upfront that the answer is no. …
