What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
What is the best solution for an unhappy patient?
What is the best solution for an unhappy patient? Today’s unhappy patient can do a great deal of damage. They can tell many people on social media or write a bad review. If you have an unhappy …
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What is the best solution for an unhappy patient?
What is the best solution for an unhappy patient? Today’s unhappy patient can do a great deal of damage. They can tell many people on social media or write a bad review. If you have an unhappy …
Continue Reading about What is the best solution for an unhappy patient? →
What impacts production?
What impacts production? Focus on key production factors that have the greatest potential impact like scheduling patients who don’t have their next appointment, having excellent value-based new …
Were you surprised?
Were you surprised? 2021 was an excellent year. In fact, it was a record-setting year for many practices. However, there were some practices that actually declined, and it took them by surprise. They …
Can you relate to your younger referral sources?
Can you relate to your younger referral sources? Over the years I’ve had many specialists tell me that they have nothing in common with younger doctors. I have been hearing it for the last 38 years, …
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How good was the last clinical case?
How good was the last clinical case? If you consider yourself to be excellent in clinical treatment, it does not mean that patients know that. Develop the habit of ending every patient visit by …
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How good was the last clinical case?
How good was the last clinical case? If you consider yourself to be excellent in clinical treatment, it does not mean that parents know that. Develop the habit of ending every patient visit by telling …
Continue Reading about How good was the last clinical case? →
Can you relate to your younger referral sources?
Can you relate to your younger referral sources? Over the years I’ve had many specialists tell me that they have nothing in common with younger doctors. I have been hearing it for the last 38 years, …
Continue Reading about Can you relate to your younger referral sources? →
If you want to fight inflation…
If you want to fight inflation… You must increase practice production. One of the main factors that hurts practice production is no-show patients. Try to determine the source of no-shows, reschedule …
Let patients know that you contribute.
Let patients know that you contribute. Many orthodontic practices are wonderful at contributing to their communities. If you make contributions or offer sponsorships, you should make every patient …
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Does it “feel” like referrals are slowing down?
Does it “feel” like referrals are slowing down? If you feel that your referrals are slowing down, whether it’s true or not it’s probably an indication that something isn’t quite right. It could be …
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