Develop scripts. Top practices have scripts for all routine conversations in order to have a positive and motivating influence on patients. …
Pick a system.
Pick a system. Select one system to improve over the next 90 days. It could be scheduling, case presentation, productivity, insurance management, collections, customer service or others. Start with …
New technology takes more time than you think.
New technology takes more time than you think. When changing or adding technology components to your practice, always leave a little bit of extra time as a buffer. Inevitably, issues will arise that …
Continue Reading about New technology takes more time than you think. →
New technology takes more time than you think.
New technology takes more time than you think. When changing or adding technology components to your practice, always leave a little bit of extra time as a buffer. Inevitably, issues will arise that …
Continue Reading about New technology takes more time than you think. →
Does your referral marketing program have quantity?
Does your referral marketing program have quantity? Referral marketing is not just about good quality strategies. It is equally about the quantity of strategies and if you don’t have enough, the …
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New technology takes more time than you think.
New technology takes more time than you think. When changing or adding technology components to your practice, always leave a little bit of extra time as a buffer. Inevitably, issues will arise that …
Continue Reading about New technology takes more time than you think. →
Everyone in the practice should care.
Everyone in the practice should care. Focus on the total patient and let them know that their care is the role of everyone in the practice. …
Continue Reading about Everyone in the practice should care. →
Everyone in the practice should care.
Everyone in the practice should care. Focus on the total patient and let them know that their care is the role of everyone in the practice. …
Continue Reading about Everyone in the practice should care. →
Everyone in the practice should care.
Everyone in the practice should care. Focus on the total patient and let them know that their care is the role of everyone in the practice. …
Continue Reading about Everyone in the practice should care. →
Absorb the complaint.
Absorb the complaint. If a patient has a complaint, it can often ruin your entire day. Instead, simply absorb the complaint, acknowledge the patient’s feelings, and see what you can do to help. …
Offer outside financing.
Offer outside financing. If parents or patients get far enough behind in payments, they may not be able to catch it up. Offering outside financing at that point may be one way to make it possible for …
Give someone your positivity.
Give someone your positivity. When you have a colleague or coworker who is having a bad day, try to give them words of encouragement. It often helps. …
