Thank every parent. Every time a parent comes to the practice, thank them for having their child as a patient and tell them how much you enjoy having their child in the practice. …
Get excited in the morning.
Get excited in the morning. Figure out what excites you and make sure you do it, think about it, read about it or listen to it before you hit the office. …
Be open and positive with referring offices.
Be open and positive with referring offices. The front desk person in the referring office does not want more headaches. When they contact your practice, make it a priority to make their job easier …
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Schedule every patient.
Schedule every patient. The goal of every new patient phone call is to create value and schedule an appointment. The goal is to schedule 98% of all new patient callers. …
Be open and positive with referring offices.
Be open and positive with referring offices. The front desk person in the referring office does not want more headaches. When they contact your practice, make it a priority to make their job easier …
Continue Reading about Be open and positive with referring offices. →
Be open and positive with referring offices.
Be open and positive with referring offices. The front desk person in the referring office does not want more headaches. When they contact your practice, make it a priority to make their job easier …
Continue Reading about Be open and positive with referring offices. →
Do you know your most important number?
Do you know your most important number? Revenue is the most important key performance indicator or statistic indicating practice performance. Track it on a regular basis. …
Continue Reading about Do you know your most important number? →
Do you know your most important number?
Do you know your most important number? Revenue is the most important key performance indicator or statistic indicating practice performance. Track it on a regular basis. …
Continue Reading about Do you know your most important number? →
Do you know your most important number?
Do you know your most important number? Revenue is the most important key performance indicator or statistic indicating practice performance. Track it on a regular basis. …
Continue Reading about Do you know your most important number? →
Advice for increasing practice capacity: Add a day or an associate (or both).
Advice for increasing practice capacity: Add a day or an associate (or both). To increase capacity a practice can occasionally add days in a given week with either the existing doctors or by adding a …
Talk in threes.
Talk in threes. Most people can understand three things that you tell them in a specific conversation. For example, if you’re talking about the benefits of orthodontics to a new patient give them …
What’s new?
What’s new? Anything new in the orthodontic practice should be communicated to parents and patients through scripting in all patient phone calls or when parents and patients come to the office. This …
