Don’t interrupt. If a parent or patient is talking, even if you know the answer, let them finish. This is how people become comfortable. …
Make a statement.
Make a statement. Practices should develop a specific message point for sharing with patients that creates a positive image of the practice and helps shape each patient’s perception. …
Advice for increasing your referrals: Have the right number of strategies.
Advice for increasing your referrals: Have the right number of strategies. Be sure your referral marketing program has at least 15 to 20 referral marketing strategies functioning together at all …
Continue Reading about Advice for increasing your referrals: Have the right number of strategies. →
Advice for increasing your referrals: Have the right number of strategies.
Advice for increasing your referrals: Have the right number of strategies. Be sure your referral marketing program has at least 15 to 20 referral marketing strategies functioning together at all …
Continue Reading about Advice for increasing your referrals: Have the right number of strategies. →
Have a patient appreciation day.
Have a patient appreciation day. At least once a year have a Patient Appreciation Day when you send gratitude to all patients and parents and make the practice feel like a party that day. …
Advice for increasing your referrals: Have the right number of strategies.
Advice for increasing your referrals: Have the right number of strategies. Be sure your referral marketing program has at least 15 to 20 referral marketing strategies functioning together at all …
Continue Reading about Advice for increasing your referrals: Have the right number of strategies. →
Tell every patient that you care.
Tell every patient that you care. Make a simple statement such as: “Mrs. Jones, Becky’s procedure went extremely well, and I am delighted because we really care about her.” This will create positive …
Tell every patient that you care.
Tell every patient that you care. Make a simple statement such as: “Mrs. Jones, Becky’s procedure went extremely well, and I am delighted because we really care about her.” This will create positive …
Tell every patient (or parent) that you care.
Tell every patient (or parent) that you care. Make a simple statement such as: “Mrs. Jones, Becky’s procedure went extremely well, and I am delighted because we really care about her.” This will …
Continue Reading about Tell every patient (or parent) that you care. →
Renovate your practice.
Renovate your practice. Periodically step back and look at your practice and simply ask if you were starting today if you would do things exactly the way you were doing them. …
Take a breath.
Take a breath. There is science that proves that taking deep breaths throughout the day will relieve stress. This is a great idea even if you don’t think you have any stress. …
Meet the front desk staff.
Meet the front desk staff. Representatives from the specialty practice should periodically go out and say hello to the front desk staff of referring offices. Bring them some food or flowers, but keep …
