Thank every referral source. Track where referrals come from and go out of your way to personally thank any patient, parent, or referring doctor that refers a patient to …
Take time to be appreciative.
Take time to be appreciative. Think of one new way this week to thank referring doctors for their trust and confidence in your practice. …
Take time to be appreciative.
Take time to be appreciative. Think of one new way this week to thank referring doctors for their trust and confidence in your practice. …
Don’t forget about customer service.
Don’t forget about customer service. In any recession or economic decline, businesses that improve their customer service are more successful. …
Continue Reading about Don’t forget about customer service. →
Take time to be appreciative.
Take time to be appreciative. Think of one new way this week to thank referring doctors for their trust and confidence in your practice. …
What is the first step in referral marketing?
What is the first step in referral marketing? Your first step should be to hire a part-time professional relations coordinator (PRC). This person will carry out 95% of the entire referral marketing …
Continue Reading about What is the first step in referral marketing? →
Start a book club.
Start a book club. Have the entire team read Dale Carnegie‘s book How to Win Friends and Influence People. Read one chapter per month and discuss it for 15 minutes at your monthly …
Case Presentation Tip: Keep the clinical explanation short.
Case Presentation Tip: Keep the clinical explanation short. Most patients don’t care to know all the clinical details of their case. They are far more interested in information about benefits and how …
Continue Reading about Case Presentation Tip: Keep the clinical explanation short. →
Start a book club.
Start a book club. Have the entire team read Dale Carnegie‘s book How to Win Friends and Influence People. Read one chapter per month and discuss it for 15 minutes at your monthly …
Start a book club.
Start a book club. Have the entire team read Dale Carnegie‘s book How to Win Friends and Influence People. Read one chapter per month and discuss it for 15 minutes at your monthly …
Improve your case presentation skills.
Improve your case presentation skills. Periodically ask another team member to sit in with you to critique the presentation and process. This should be viewed as a positive experience with an …
Continue Reading about Improve your case presentation skills. →
Celebrate every holiday.
Celebrate every holiday. Ortho practices are supposed to be fun. Why not decorate and celebrate every holiday throughout the year by creating a fun environment for parents and …
