Advice on new technology: Check on how long the technology has been available. When making a major investment in a new technology, you want to know that a good number of practices have used and tested …
Be calm.
Be calm. Some orthodontic practices are extremely busy, chaotic and stressful. One orthodontist recently paid for a mindful meditation app for all staff members. By all early reports it has made a …
Advice on new technology: Check on how long the technology has been available.
Advice on new technology: Check on how long the technology has been available. When making a major investment in a new technology, you want to know that a good number of practices have used and tested …
Technology should not alter customer service.
Technology should not alter customer service. As technology advances, be careful not to get more impersonal. Parents still care about their children being treated individually and at a high level of …
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Are your marketing strategies relevant?
Are your marketing strategies relevant? We see many practices that are proud of their marketing program only to find that the strategies are no longer as relevant as they thought they …
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Technology should not alter customer service.
Technology should not alter customer service. As technology advances, be careful not to get more impersonal. People still care about being treated individually and at a high level of customer …
Continue Reading about Technology should not alter customer service. →
Technology should not alter customer service.
Technology should not alter customer service. As technology advances, be careful not to get more impersonal. People still care about being treated individually and at a high level of customer …
Continue Reading about Technology should not alter customer service. →
Technology should not alter customer service.
Technology should not alter customer service. As technology advances, be careful not to get more impersonal. People still care about being treated individually and at a high level of customer …
Continue Reading about Technology should not alter customer service. →
Advice for the Marketing Coordinator – Maintain enthusiasm.
Advice for the Marketing Coordinator – Maintain enthusiasm. In your position, you are often the public face of your practice. A pleasant demeanor and an enthusiastic manner help build strong …
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Learn from dissatisfied patients.
Learn from dissatisfied patients. Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Advice on increasing practice capacity: Add a part-time associate.
Advice on increasing practice capacity: Add a part-time associate. To increase practice capacity, consider adding an associate doctor one or two days a week. Even today, there are available dentists …
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Who is responsible?
Who is responsible? If you don’t have one person who is completely accountable for the referral marketing program, you don’t have a comprehensive referral marketing program. …
