Is there a problem? If you think that there could be any likelihood of a potential problem with a patient, make sure you communicate with the referring doctor …
Schedule every patient before they leave.
Schedule every patient before they leave. If another appointment is necessary, whether for continuing treatment or preventive care, make sure that the next appointment is scheduled. This will reduce …
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Support a local restaurant.
Support a local restaurant. For the next lunchtime staff meeting, everyone should decide which local restaurant you would like to support. …
Are you consistent?
Are you consistent? The number one failure of referral marketing programs is inconsistency. Take time to review your referral marketing program to determine whether it has been consistently …
Support a local restaurant.
Support a local restaurant. For the next lunchtime staff meeting, everyone should decide which local restaurant you would like to support. …
Support a local restaurant.
Support a local restaurant. For the next lunchtime staff meeting, everyone should decide which local restaurant you would like to support. …
Have fun.
Have fun. What fun surprises have happened in your practice lately? Everyone enjoys an opportunity to have a surprise and enjoy it together. …
Have fun.
Have fun. What fun surprises have happened in your practice lately? Everyone enjoys an opportunity to have a surprise and enjoy it together. …
The last word.
The last word. When removing braces, let patients know if they have any concerns in the future that you will be more than happy to see them. Don’t assume that retainer checks are the same as Five-Star …
Any patient who is one day overdue for an appointment should be called that day.
Any patient who is one day overdue for an appointment should be called that day. Always call their cell phone and use a positive, energized, and caring script that represents Five-Star Customer …
Have fun.
Have fun. What fun surprises have happened in your practice lately? Everyone enjoys an opportunity to have a surprise and enjoy it together. …
Do something charitable together as a team.
Do something charitable together as a team. Taking a day, half a day or evening to participate in a charitable event is one of the most fun things you can do as a team because everybody feels good …
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