3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
3 minutes.
3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
Make sure your office feels calm.
Make sure your office feels calm. Dental patients are often anxious or wish they were someplace else. When they walk into a calm environment it’s different from most places they experience. They won’t …
Ask about satisfaction.
Ask about satisfaction. A wonderful script for adult patients at every visit is to ask: “Mrs. Smith, are you completely satisfied with our treatment so far?“ This gives the patient a chance to respond …
3 minutes.
3 minutes. That’s how long it takes to call the referring doctor’s cell phone to say hello and thank them for a referral or leave a short thank you message. …
Do you know your numbers?
Do you know your numbers? Every specialty practice has approximately 18 key performance indicators they need to track and study regularly. It doesn’t take long and provides powerful information about …
Be enthusiastic on the first phone call.
Be enthusiastic on the first phone call. Every new patient caller is assessing whether this is the right practice for them. The higher your enthusiasm, the better their feelings toward the …
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Let patients know about new services.
Let patients know about new services. If you add a new service to your practice, then scream it from the mountain tops. Very often practices add a new service and only tell patients that are …
Continue Reading about Let patients know about new services. →
Do you know your numbers?
Do you know your numbers? Every specialty practice has approximately 18 key performance indicators they need to track and study regularly. It doesn’t take long and provides powerful information about …
Do you know your numbers?
Do you know your numbers? Every specialty practice has approximately 18 key performance indicators they need to track and study regularly. It doesn’t take long and provides powerful information about …
DE/LG Survey Results
As part of your commitment to continual learning, stay up to speed with the latest trends and data about our profession. Read some of the latest in the Dental Economics / Levin Group Annual …
DE/LG Survey Results
As part of your commitment to continual learning, stay up to speed with the latest trends and data about our profession. Read some of the latest in the Dental Economics / Levin Group Annual …
