Follow up with patients. The treatment coordinator (or doctor) should make follow-up with parents of patients just as important as the consult itself. Practices that don’t focus enough on follow up …
Mix up your referral marketing.
Mix up your referral marketing. Be sure to include small, medium, and large strategies all functioning together in your referral marketing. This is what the best practices …
Mix up your referral marketing.
Mix up your referral marketing. Be sure to include small, medium, and large strategies all functioning together in your referral marketing. This is what the best practices …
Mix up your referral marketing.
Mix up your referral marketing. Be sure to include small, medium, and large strategies all functioning together in your referral marketing. This is what the best practices …
Every patient interaction is a chance to enhance a patient relationship.
Every patient interaction is a chance to enhance a patient relationship. Look at every patient contact as a chance to make the relationship better. Asking the patient how they are, learning something …
Continue Reading about Every patient interaction is a chance to enhance a patient relationship. →
Track ortho patients’ dental hygiene appointments.
Track ortho patients’ dental hygiene appointments. Orthodontic practices should make sure patients have regular hygiene appointments in the referring offices. This will impress referring doctors …
Continue Reading about Track ortho patients’ dental hygiene appointments. →
Plan for team member absences.
Plan for team member absences. Every practice has days where a team member cannot come in for some reason. The practice should have a contingency plan for every position rather than scrambling that …
Review your annual referral marketing calendar.
Review your annual referral marketing calendar. If you haven’t set up your referral marketing calendar for the next 12 months and don’t review it regularly, you might be missing an …
Continue Reading about Review your annual referral marketing calendar. →
Review your annual referral marketing calendar.
Review your annual referral marketing calendar. If you haven’t set up your referral marketing calendar for the next 12 months and don’t review it regularly, you might be missing an …
Continue Reading about Review your annual referral marketing calendar. →
Review your annual referral marketing calendar.
Review your annual referral marketing calendar. If you haven’t set up your referral marketing calendar for the next 12 months and don’t review it regularly, you might be missing an …
Continue Reading about Review your annual referral marketing calendar. →
Document your systems.
Document your systems. If you haven’t documented your systems, you should begin now. Written documentation allows new team members to train and get up to speed …
Provide high levels of customer service.
Provide high levels of customer service. The best way to compete effectively as a dental practice is to treat patients with the highest level of customer service and respect. When people feel that …
Continue Reading about Provide high levels of customer service. →