Don’t just text. If you’re trying to reactivate a patient without their next appointment, you may want to call them to answer any questions and continue to build a positive …
Keep cash available.
Keep cash available. Having cash on hand will protect the practice. We recommend building 3 to 4 months of cash reserves for unexpected events. …
Keep cash available.
Keep cash available. Having cash on hand will protect the practice. We recommend building 3 to 4 months of cash reserves for unexpected events. …
Watch your overhead.
Watch your overhead. Can you find one way to decrease overhead by any small amount today? …
Track the number of active patients.
Track the number of active patients. Active patients are any patients without their next appointment. …
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Watch your overhead.
Watch your overhead. Can you find one way to decrease overhead by any small amount today? …
Are your referrals up or down this month?
Are your referrals up or down this month? Track referrals closely, know where they come from, and know what the trend is monthly. …
Continue Reading about Are your referrals up or down this month? →
Watch your overhead.
Watch your overhead. Can you find one way to decrease overhead by any small amount today? …
Don’t underestimate the power of small gestures.
Don’t underestimate the power of small gestures. Take time every day to let referring doctors know you appreciate them. A note, text, email, or call can add to the referral …
Continue Reading about Don’t underestimate the power of small gestures. →
Don’t underestimate the power of small gestures.
Don’t underestimate the power of small gestures. Take time every day to let referring doctors know you appreciate them. A note, text, email, or call can add to the referral …
Continue Reading about Don’t underestimate the power of small gestures. →
Call the unhappy patient.
Call the unhappy patient. The front desk staff should ask every patient: “How was your visit today?” If you receive a negative response, report it to the orthodontist. The orthodontist should call …
Keep cash available.
Keep cash available. Having cash on hand will protect the practice. We recommend building 3 to 4 months of cash reserves for unexpected events. …
