Getting angry won’t help. When something annoying happens, you have two choices. You can get angry, ruin your day, and perform poorly, or you can simply look at it as a challenge that will be fun to …
Training must include measurements.
Training must include measurements. If you have great systems, you have an opportunity to train your team at the highest level. However, if team members do not know the measurements that define …
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Schedule your contacts.
Schedule your contacts. Schedule your contacts with referring doctors so you don’t go too long without speaking to, texting, or communicating with each referral source. …
Training must include measurements.
Training must include measurements. If you have great systems, you have an opportunity to train your team at the highest level. However, if team members do not know the measurements that define …
Continue Reading about Training must include measurements. →
Schedule your contacts.
Schedule your contacts. Schedule your contacts with referring doctors so you don’t go too long without speaking to, texting, or communicating with each referral source. …
Can I raise my fees?
Can I raise my fees? The answer is yes if you also raise your customer service. Parents and patients focus more on how you treat them as people than how you treat teeth (although they do want to end …
Do the unexpected.
Do the unexpected. When it comes to referral marketing, surprises can be very powerful. Doing unexpected things for referring doctors gains a lot of positive attention. Free Resource - The Best 22 …
Why do you need referral marketing?
Why do you need referral marketing? In our most recent national orthodontic survey, we found that referrals have slowed just a bit in orthodontic practices. Maintaining a strong orthodontic referral …
Continue Reading about Why do you need referral marketing? →
Do the unexpected.
Do the unexpected. When it comes to referral marketing, surprises can be very powerful. Doing unexpected things for referring doctors gains a lot of positive attention. Free Resource - The Best 22 …
Reduce your no-shows.
Reduce your no-shows. You need an excellent step-by-step no-show system to reduce no-shows to under 1%. Otherwise, this will cost the practice $3 – $6 million in lost revenue over a career. …
Reduce your no-shows.
Reduce your no-shows. You need an excellent step-by-step no-show system to reduce no-shows to under 1%. Otherwise, this will cost the practice $3 – $6 million in lost revenue over a career. Free …
Excellence still counts.
Excellence still counts. The best practices focus on excellence. Excellence is about doing your best for every patient, every day, and every time. How Would You Like to Have Excellent Customer …
