Increasing Practice Production Every Year
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Survey parents and patients regularly. Create a short survey about the total patient experience. For the best results, use a web-based survey that can be completed in the office on a laptop or tablet. …
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Highlight the practice’s brand. What are your practice’s competitive advantages? Are current patients and prospective patients aware of these attributes? Communicating the practice’s brand reinforces …
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Highlight the practice’s brand. What are your practice’s competitive advantages? Are current parents of patients and prospective patients aware of these attributes? Communicating the practice’s brand …
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Highlight the practice’s brand. What are your practice’s competitive advantages? Are current and prospective patients aware of these attributes? Communicating the practice’s brand reinforces why …
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Highlight the practice’s brand. What are your practice’s competitive advantages? Are current patients (and parents) and prospective patients aware of these attributes? Communicating the practice’s …
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Scripting Tip: Don’t say that a staff member “tried her best.” This language suggests that the individual has limitations. However, patients aren’t coming to your practice for limitations. They choose …
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Scripting Tip: Don’t say that a staff member “tried her best.” This language suggests that the individual has limitations. However, parents and patients aren’t coming to your practice for limitations. …
Continue Reading about Scripting Tip: Don’t say that a staff member “tried her best.” →
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Manage expectations. Make sure that patients and their parents fully understand their treatment plans. Parents should know exactly what the treatment entails, including frequency of visits and at-home …
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Advice for the Dentist – Meet regularly with your laboratory representative. To make the most of the relationship with your dental laboratory, keep the lines of communication open with your lab rep. A …
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Scripting Tip: Don’t say that a staff member “tried her best.” This language suggests that the individual has limitations. However, patients aren’t coming to your practice for limitations. They choose …
Continue Reading about Scripting Tip: Don’t say that a staff member “tried her best.” →
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Ask young patients about their interests. Put children at ease by asking what they like to do and what their favorite toys or games are. Make notes so you’ll have things to talk about the next time …
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Create operating manuals for business systems. Using step-by-step system documentation, write a manual for each system explaining how to use it. This will play an important role in staff training and …
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