Advice for the Treatment Coordinator (TC) – Use scripting to manage objections. Many TCs react negatively and defensively to tough questions posed by patients, feeling that their expertise is being …
Advice for the Scheduling Coordinator – Schedule 60–65% of production before lunch.
Advice for the Scheduling Coordinator – Schedule 60–65% of production before lunch. Mornings are the best time to work on the more complex, comprehensive and challenging cases. By moving smaller, …
Advice for the Financial Coordinator – Double-check insurance claims.
Advice for the Financial Coordinator – Double-check insurance claims. Verify all claims before submitting so the insurance company has no reason to delay making payment. Double-check all insurance …
Continue Reading about Advice for the Financial Coordinator – Double-check insurance claims. →
Advice for the Financial Coordinator – Double-check insurance claims.
Advice for the Financial Coordinator – Double-check insurance claims. Verify all claims before submitting so the insurance company has no reason to delay making payment. Double-check all insurance …
Continue Reading about Advice for the Financial Coordinator – Double-check insurance claims. →
Help your teammates excel.
Help your teammates excel. As they say, “There’s no ‘I’ in team.” Of course, it’s important to do your job well, but look for ways you can help others on your endo team do their jobs well, too. By …
Advice for the Financial Coordinator – Double-check insurance claims.
Advice for the Financial Coordinator – Double-check insurance claims. Verify all claims before submitting so the insurance company has no reason to delay making payment. Double-check all insurance …
Continue Reading about Advice for the Financial Coordinator – Double-check insurance claims. →
Advice for the Treatment Coordinator (TC) – Use scripting to manage objections.
Advice for the Treatment Coordinator (TC) – Use scripting to manage objections. Many TCs react negatively and defensively to tough questions posed by parents, feeling that their expertise is being …
Make testimonials a priority.
Make testimonials a priority. Satisfied parents will gladly give a testimonial, if you ask. Nothing inspires greater confidence than what other parents say about a pedo practice. Look for …
Advice for the Front Desk Team – Document new patient conversations.
Advice for the Front Desk Team – Document new patient conversations. Always ask prospective patients who referred them to your practice. Make sure that patient records reflect this information. On the …
Continue Reading about Advice for the Front Desk Team – Document new patient conversations. →
Advice for the Marketing Coordinator – Strengthen referral relationships.
Advice for the Marketing Coordinator – Strengthen referral relationships. Referring GPs and pediatric dentists represent a significant source of referrals. Develop stronger connections with referring …
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Advice for the Front Desk Team – Document new patient conversations.
Advice for the Front Desk Team – Document new patient conversations. Always ask prospective patients who referred them to your practice. Make sure that patient records reflect this information. On the …
Continue Reading about Advice for the Front Desk Team – Document new patient conversations. →
Advice for the Front Desk Team – Document new patient conversations.
Advice for the Front Desk Team – Document new patient conversations. Always ask prospective patients who referred them to your practice. Make sure that patient records reflect this information. On the …
Continue Reading about Advice for the Front Desk Team – Document new patient conversations. →
