Scripting Tip: Don’t say “You’ll have to ask someone else” to parents and patients. You may not know the answers to parents’ and patients’ questions, but take responsibility for getting the answers …
Scripting Tip: Don’t say “You’ll have to ask someone else” to patients.
Scripting Tip: Don’t say “You’ll have to ask someone else” to patients. You may not know the answers to patients’ questions, but take responsibility for getting the answers they need. Rather than …
Continue Reading about Scripting Tip: Don’t say “You’ll have to ask someone else” to patients. →
Scripting Tip: Don’t say “You’ll have to ask someone else” to patients.
Scripting Tip: Don’t say “You’ll have to ask someone else” to patients. You may not know the answers to patients’ questions, but take responsibility for getting the answers they need. Rather than …
Continue Reading about Scripting Tip: Don’t say “You’ll have to ask someone else” to patients. →
Advice for the Pediatric Dentist – Decrease your overhead.
Advice for the Pediatric Dentist – Decrease your overhead. Reducing overhead by a few percentage points can make a huge difference in practice profitability. For example, a practice grossing $800,000 …
Continue Reading about Advice for the Pediatric Dentist – Decrease your overhead. →
Advice for the Dentist – Decrease your overhead.
Advice for the Dentist – Decrease your overhead. Reducing overhead by a few percentage points can make a huge difference in practice profitability. For example, a practice grossing $800,000 in revenue …
Continue Reading about Advice for the Dentist – Decrease your overhead. →
Advice for the Surgical Specialist – Decrease your overhead.
Advice for the Surgical Specialist – Decrease your overhead. Reducing overhead by a few percentage points can make a huge difference in practice profitability. For example, a practice grossing …
Continue Reading about Advice for the Surgical Specialist – Decrease your overhead. →
Advice for the Orthodontist – Decrease your overhead.
Advice for the Orthodontist – Decrease your overhead. Reducing overhead by a few percentage points can make a huge difference in practice profitability. For example, a practice grossing $800,000 in …
Continue Reading about Advice for the Orthodontist – Decrease your overhead. →
Advice for the Endodontist – Decrease your overhead.
Advice for the Endodontist – Decrease your overhead. Reducing overhead by a few percentage points can make a huge difference in practice profitability. For example, a practice grossing $800,000 in …
Continue Reading about Advice for the Endodontist – Decrease your overhead. →
Make every patient and parent feel special.
Make every patient and parent feel special. Superior customer service is about treating each patient and parent like a VIP. Imagine your favorite public figure as your patient. How would you treat …
Continue Reading about Make every patient and parent feel special. →
Don’t let personal problems show at the surgical office.
Don’t let personal problems show at the surgical office. Everyone has a bad day occasionally, but that’s no reason others should suffer. If personal issues are stressing you, behave professionally. Be …
Continue Reading about Don’t let personal problems show at the surgical office. →
Be a problem-solver.
Be a problem-solver. Every workplace has its share of issues and problems. Many people are given to complain about such situations. Instead of joining the crowd, be the person who offers …
Don’t let personal problems show at the office.
Don’t let personal problems show at the office. Everyone has a bad day occasionally, but that’s no reason others should suffer. If personal issues are stressing you, behave professionally. Be cheerful …
Continue Reading about Don’t let personal problems show at the office. →
