“De-bottleneck” your systems. Bottlenecks are inefficiencies that develop in systems over time and slow them down. The goal for pedo offices is to eliminate bottlenecks by redesigning systems. …
Create written job descriptions that include performance targets.
Create written job descriptions that include performance targets. Job descriptions give staff a detailed picture of what’s expected of them and provide the pediatric dentist and office manager a …
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Create written job descriptions that include performance targets.
Create written job descriptions that include performance targets. Job descriptions give staff a detailed picture of what’s expected of them and provide the orthodontist and office manager a framework …
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Advice for the Marketing Coordinator – Be prepared to replace “tired” strategies.
Advice for the Marketing Coordinator – Be prepared to replace “tired” strategies. Even the best marketing strategies can fall flat, especially if they have been overused. Solution: Use a wide variety …
Advice for the Marketing Coordinator – Be prepared to replace “tired” strategies.
Advice for the Marketing Coordinator – Be prepared to replace “tired” strategies. Even the best surgical marketing strategies can fall flat, especially if they have been overused. Solution: Use a wide …
Advice for the Hygienist – Discuss cosmetic dentistry with your patients.
Advice for the Hygienist – Discuss cosmetic dentistry with your patients. Ask patients if there were one thing they could change about their smile, what would it be? You might be surprised at their …
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Advice for the Dentist – Keep your team’s skills updated.
Advice for the Dentist – Keep your team’s skills updated. Work with your office manager to create a multi-year continuing education plan for each team member. The elements of such a plan are based on …
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Advice for the Endodontist – Keep your team’s skills updated.
Advice for the Endodontist – Keep your team’s skills updated. Work with your office manager to create a multi-year continuing education plan for each team member. The elements of such a plan are based …
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Advice for the Surgical Specialist – Keep your team’s skills updated.
Advice for the Surgical Specialist – Keep your team’s skills updated. Work with your office manager to create a multi-year continuing education plan for each team member. The elements of such a plan …
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Advice for the Orthodontist – Have a strong community presence.
Advice for the Orthodontist – Have a strong community presence. Join organizations, such as your local Chamber of Commerce. These groups support the mutual concerns of area business owners and serve …
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Advice for the Pediatric Dentist – Have a strong community presence.
Advice for the Pediatric Dentist – Have a strong community presence. Join organizations, such as your local Chamber of Commerce. These groups support the mutual concerns of area business owners and …
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Present a “unified front” to patients.
Present a “unified front” to patients. It’s natural for members of the practice team to have differing opinions and even disagreements about various aspects of their work. These can lead to stress if …
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