Initiate training with scripts. The best way to learn scripting is to practice using it… beginning with role-playing. In special or monthly staff meetings, some team members should play the role of …
Brainstorm practice improvements at the monthly staff meeting.
Brainstorm practice improvements at the monthly staff meeting. A pedo practice gets better when the entire team is involved in making it better. Everyone has a unique perspective on areas where the …
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Understand that emotions play a big role in the decision to get an implant.
Understand that emotions play a big role in the decision to get an implant. Decisions made by patients about getting root canal therapy are driven by the fact that the patient needs treatment. If you …
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Understand that emotions play a big role in the decision to get an implant.
Understand that emotions play a big role in the decision to get an implant. Many decisions made by patients about getting treatment are driven by the fact that the patient needs the service. The …
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Understand that emotions play a big role in the decision to get an implant.
Understand that emotions play a big role in the decision to get an implant. Many decisions made by patients about getting treatment are driven by the fact that the patient needs the service. The …
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Advice for the Treatment Coordinator – Give parents an extra opportunity to say “yes.”
Advice for the Treatment Coordinator – Give parents an extra opportunity to say “yes.” For example, many parents will want to check with spouses before agreeing to treatment for their child. Instead …
Make your practice a fun place to visit for teens and adults.
Make your practice a fun place to visit for teens and adults. Turn a portion of the reception area into a teen center with age-appropriate electronic games, videos and magazines. Reserve another …
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Brainstorm as a team for patient satisfaction ideas.
Brainstorm as a team for patient satisfaction ideas. At a staff meeting, talk about the importance of patient satisfaction and ask team members to come to the next monthly meeting with 10 written …
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Brainstorm as a team for patient satisfaction ideas.
Brainstorm as a team for patient satisfaction ideas. At a staff meeting, talk about the importance of patient satisfaction and ask team members to come to the next monthly meeting with 10 written …
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Make your practice a fun place for adults to visit.
Make your practice a fun place for adults to visit. Reserve a section of your reception area for parents. Provide a wide selection of magazines that appeal to men and women. Stock a beverage area with …
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Advice for the Doctor – Provide a professional development plan for each team member.
Advice for the Doctor – Provide a professional development plan for each team member. Create a multi-year CE plan for each team member, based on the individual’s current skills and goals, as well as …
Advice for the Endodontist – Provide a professional development plan for each team member.
Advice for the Endodontist – Provide a professional development plan for each team member. Create a multi-year CE plan for each team member, based on the individual’s current skills and goals, as well …
