Advice for the Scheduling Coordinator – Monitor patients with multiple broken appointments. A few people missing check appointments may not seem like such an issue. However, imagine the effect of a …
Advice for the Endodontist – Create a business culture.
Advice for the Endodontist – Create a business culture. Your practice is a business. Communicate this concept to your team. Help them understand that your goal as a practice is to not only provide …
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Learn from dissatisfied patients – Don’t take criticism personally.
Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
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Learn from dissatisfied patients – Don’t take criticism personally.
Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Continue Reading about Learn from dissatisfied patients – Don’t take criticism personally. →
Learn from dissatisfied patients – Don’t take criticism personally.
Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a …
Continue Reading about Learn from dissatisfied patients – Don’t take criticism personally. →
Advice for the Orthodontist – Schedule time with your referring doctors in 2017.
Advice for the Orthodontist – Schedule time with your referring doctors in 2017. You should try to meet one-to-one with every referring doctor at least once a year. That can be challenging due to …
Advice for the Pediatric Dentist – Schedule time with your referring doctors in 2017.
Advice for the Pediatric Dentist – Schedule time with your referring doctors in 2017. You should try to meet one-to-one with every referring doctor at least once a year. That can be challenging due to …
Stay focused on patients and parents.
Stay focused on patients and parents. December is a wonderful time of year, but it also can be distracting and stressful, as the holidays approach. Patients and parents are expecting the same level of …
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Stay focused on patients and parents.
Stay focused on patients and parents. December is a wonderful time of year, but it also can be distracting and stressful, as the holidays approach. Parents are expecting the same level of quality care …
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Advice for the Marketing Coordinator – Don’t ignore non-referring offices.
Advice for the Marketing Coordinator – Don’t ignore non-referring offices. These practices could eventually become referring offices with the right kind of outreach. Referral relationships change over …
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Advice for the Marketing Coordinator – Get to know the local business community.
Advice for the Marketing Coordinator – Get to know the local business community. Visit nearby businesses and introduce yourself. Even though your practice may be in the same shopping center or …
Advice for the Marketing Coordinator – Don’t ignore non-referring offices.
Advice for the Marketing Coordinator – Don’t ignore non-referring offices. These practices could eventually become referring offices with the right kind of outreach. Referral relationships change over …
Continue Reading about Advice for the Marketing Coordinator – Don’t ignore non-referring offices. →