Increasing Practice Production Every Year
“Wow” Customer Service Tip 4: “Wow” will set you apart. If you can achieve “wow-level” customer service, you will be set apart (or differentiated) from other practices and gain more patients, case …
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“Wow” Customer Service Tip 3: “Wow” starts with the greeting. The first step in achieving “wow” customer service with patients is to have a powerful and enthusiastic reading for anyone who walks into …
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“Wow” Customer Service Tip 2: Achieving “wow” customer service is not easy. Being mediocre to good is relatively easy. Achieving “wow” customer service takes effort. You must design a system and carry …
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“Wow” Customer Service Tip 1: The power of “wow.” Practices that can achieve “wow” customer service will perform better, have more patients, and increase case acceptance and practice …
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Start to truly care about your referring doctors. Developing a mental state of truly caring about your referring doctors. Successful doctors build deep and powerful relationships. This approach will …
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Make referral marketing a priority. The success of your practice depends heavily on the quality of your referral marketing. You want to go out of your way to make it a priority to ensure a long-term …
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Compliment team members on their positive attitudes. Most practice team members display positive attitudes every day. Take time to compliment your staff on how great their attitude is for the …
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How did you advance your practice yesterday? Can you quickly verbalize one thing that happened yesterday to advance the practice for the future? …
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Update your financial plan. Your financial plan has limited time value. As the economy, taxes, and political parties change, you need to update your financial plan to ensure a great financial …
Don’t underestimate referring doctors. Too many specialists ignore referring doctors while others are benefiting from those referrals. Billions of dollars of endodontic production are referred by …
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Do your advisors have enough experience? Although everyone starts somewhere, you don’t want to be the guinea pig of your advisor. If they don’t have years of experience and a good number of clients, …
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The success of your practice will be directly proportional to the quality of your systems. Always remember this: If you want more success, improve your systems. …
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