Don’t forget to motivate other people today. The best leaders make it a priority to motivate other people every day without exception. It is part of who they are. …
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Treat new patients with excellent customer service.
Treat new patients with excellent customer service. Too many practices fall into the habit of just treating patients politely (and robotically.) Every new patient is a special opportunity, and you …
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Patient marketing is still the most powerful form of dental practice marketing.
Patient marketing is still the most powerful form of dental practice marketing. Your patients like you, trust you, and are very open to referring to you. In order to capitalize on this, you need an …
Are you seeing fewer new patients?
Are you seeing fewer new patients? If you are seeing fewer new patients, there could be many reasons ranging from poor customer service to the local economy. Try to assess the reason for this and take …
Hold a meeting to find the bottleneck.
Hold a meeting to find the bottleneck. Bottlenecks are anything that slows down a dental practice system. Have a meeting with your staff to identify all possible bottlenecks, prioritize them, and …
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If you’re in a personality slump, start faking it.
If you’re in a personality slump, start faking it. There will always be days when you don’t feel quite yourself. And there will also be days when you’re unhappy, frustrated, or angry. During these …
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Is the economy slowing down?
Is the economy slowing down? We think this is the wrong question. The real question is, is the economy slowing down in your area? …
Being positive works.
Being positive works. There are many ways to manage people, but we believe there is no better way than to give positive reinforcement whenever possible. …
Don’t create a superficial financial plan.
Don’t create a superficial financial plan. Too many dentists have financial plans that are not much more than general standardized software printouts. You need a detailed plan to know where you stand …
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Do you have a team member who hates their job?
Do you have a team member who hates their job? Statistics indicate that many Americans hate their jobs. Creating a culture of positivity with positive feedback can help any team member to have a more …
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Are you continuing your quest for excellence?
Are you continuing your quest for excellence? Part of the fun of being a dentist is taking advantage of ongoing learning opportunities that allow dentists to excel clinically. Don’t lose sight of …
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Stop listening to your friends (at least when it comes to your practice).
Stop listening to your friends (at least when it comes to your practice). Listening to your dental colleagues about what you should do in your practice may not be the best protocol. Although they have …
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