Wow, you’re really busy! One of the side effects of the pandemic is that many practices are extremely busy. And although, busyness makes us feel successful, it can fool us into thinking we’ve reached …
Wow, you’re really busy!
Wow, you’re really busy! One of the side effects of the pandemic is that many practices are extremely busy. And although, busyness makes us feel successful, it can fool us into thinking we’ve reached …
The end of day report.
The end of day report. Every day the dentist should be handed an “end of day” report that takes less than 60 seconds to read. It should be short and focused on no more than 5 or 6 daily metrics: …
Give patients your real opinion.
Give patients your real opinion. Whenever you’re presenting treatment, start by telling a patient which option for orthodontic care you think is best. This isn't being pushy; it's simply being honest, …
If you had to pick one system to replace which one would it be?
If you had to pick one system to replace which one would it be? Although there is no one definitive answer, more often than not it should be the scheduling system. If you get scheduling right, other …
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If you had to pick one system to replace which one would it be?
If you had to pick one system to replace which one would it be? Although there is no one definitive answer, more often than not it should be the scheduling system. If you get scheduling right, other …
Continue Reading about If you had to pick one system to replace which one would it be? →
If you had to pick one system to replace which one would it be?
If you had to pick one system to replace which one would it be? Although there is no one definitive answer, more often than not it should be the scheduling system. If you get scheduling right, other …
Continue Reading about If you had to pick one system to replace which one would it be? →
Never forget the simple technique of complimenting every patient during every visit.
Never forget the simple technique of complimenting every patient during every visit. In a world where every practice would love to have 5-star customer service, this is key. With the right caring and …
The end of day report.
The end of day report. Every day the dentist should be handed an “end of day” report that takes less than 60 seconds to read. It should be short and focused on no more than 5 or 6 daily metrics: …
What is the definition of a great ortho practice?
What is the definition of a great ortho practice? A practice may currently be successful regarding production or referrals, but it’s the long-term success that makes a practice great. Be sure to focus …
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Take full responsibility for every referred patient.
Take full responsibility for every referred patient. When things don’t go smoothly this should be communicated (in the right way) to referring doctors. It’s important to offer solutions for any …
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What if you sold your practice in three years?
What if you sold your practice in three years? This is a hypothetical exercise of what you would start doing to build value at a higher level if you were planning to sell your practice in three years. …
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