Dealing with the unhappy patient. When you learn that a patient is unhappy, the first step to resolving the situation is to find out why. Don’t prejudge the situation, just stay calm and try to …
Dealing with the unhappy patient.
Dealing with the unhappy patient. When you learn that a patient is unhappy, the first step to resolving the situation is to find out why. Don’t prejudge the situation, just stay calm and try to …
Select relevant referral marketing strategies.
Select relevant referral marketing strategies. Many practices have referral marketing strategies that take time and cost money but are not relevant. A smaller but more relevant strategy will produce …
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If you want to hear yes, act enthusiastic.
If you want to hear yes, act enthusiastic. Patients respond to enthusiasm the same way we all do. Enthusiasm creates a sense that the doctor believes in what he or she is presenting and that it is in …
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Add innovation to your referral marketing program.
Add innovation to your referral marketing program. It is not good enough just to have old strategies in place for a referral marketing program. You need innovation to stay relevant and interesting to …
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Add innovation to your referral marketing program.
Add innovation to your referral marketing program. It is not good enough just to have old strategies in place for a referral marketing program. You need innovation to stay relevant and interesting to …
Continue Reading about Add innovation to your referral marketing program. →
Thank every referral source.
Thank every referral source. Whether you receive a patient from a referring doctor or another patient or parent, always take time to express your appreciation. …
If you want to hear yes, act enthusiastic.
If you want to hear yes, act enthusiastic. Patients respond to enthusiasm the same way we all do. Enthusiasm creates a sense that the doctor believes in what he or she is presenting and that it is in …
Continue Reading about If you want to hear yes, act enthusiastic. →
You may be happy today, but…
You may be happy today, but...It is wonderful if you’re happy today. Enjoy it! However, keep your eye on the future and know when it is the right time to implement new systems to ensure practice …
You may be happy today, but…
You may be happy today, but...It is wonderful if you’re happy today. Enjoy it! However, keep your eye on the future and know when it is the right time to implement new systems to ensure practice …
Some referral sources are just not worth it.
Some referral sources are just not worth it. Many specialists have a referral source they would prefer not to work with. In building your referral marketing program you can eliminate the sources that …
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Some referral sources are just not worth it.
Some referral sources are just not worth it. Many specialists have a referral source they would prefer not to work with. In building your referral marketing program you can eliminate the sources that …
Continue Reading about Some referral sources are just not worth it. →
