Advice for the Marketing Coordinator – Reach out to new dentists and their teams. New dentists represent an excellent opportunity to build your referral base. Use web searches, community newspapers …
Go beyond “nice.”
Go beyond “nice.” To achieve exceptional customer service today, a pedo practice must be more than just nice to parents and patients. Being pleasant is important, but it’s only one part of providing …
Advice for the Marketing Coordinator – Reach out to new dentists and their teams.
Advice for the Marketing Coordinator – Reach out to new dentists and their teams. New dentists represent an excellent opportunity to build your referral base. Use web searches, community newspapers …
Advice for the Marketing Coordinator – Track how new patients found out about your practice.
Advice for the Marketing Coordinator – Track how new patients found out about your practice. To make sure you’re using the best marketing strategies and to allocate resources for maximum return on …
Go beyond “nice.”
Go beyond “nice.” To achieve exceptional customer service today, an ortho practice must be more than just nice to patients and parents. Being pleasant is important, but it’s only one part of providing …
Advice for the Front Desk Team – Build value for the orthodontist.
Advice for the Front Desk Team – Build value for the orthodontist. Simple and reassuring statements about the doctor can have a positive impact during the new patient call. Enthusiastic remarks such …
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Advice for the Front Desk Team – Build value for the pediatric dentist.
Advice for the Front Desk Team – Build value for the pediatric dentist. Simple and reassuring statements about the doctor can have a positive impact during the new patient call. Enthusiastic remarks …
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Use “active listening” with patients.
Use “active listening” with patients. Demonstrate that you understand and respect what patients are saying by listening for their key points and repeating them in your own words in a questioning tone …
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Use “active listening” with patients.
Use “active listening” with patients. Demonstrate that you understand and respect what patients are saying by listening for their key points and repeating them in your own words in a questioning tone …
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Use “active listening” with patients.
Use “active listening” with patients. Demonstrate that you understand and respect what patients are saying by listening for their key points and repeating them in your own words in a questioning tone …
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Before buying new technology, check the reviews.
Before buying new technology, check the reviews. When you need to purchase new equipment or software for the practice, don’t rely solely on the manufacturer’s marketing materials. They will …
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Advice for the Pediatric Dentist – Improve your listening skills.
Advice for the Pediatric Dentist – Improve your listening skills. Listening involves two things—hearing what is said and also hearing what is not said. Often the most important message being …
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